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In our quest to
provide you with the best possible service, we have compiled a
list of answers to some of our most commonly asked questions. If
you have a question that is not addressed here, please feel free
to contact our Customer Service department by e-mail
(service@abbeytrade.com)
or phone (1-812-357-8220) for further assistance.
1. How do I place
an order online?
As you browse, you can
select items you wish to purchase by clicking the Add to Basket
icon, or use our convenient Quick Order to place an order from
one of our current print catalogs. New customers will need to
Create an Account. When you're redy to check out, simply follow
the easy instructions provided.
2. What are the
shipping charges?
The customer pays the
actual shipping charges, which are determined at the time of
shipment.
3. Can I order from
Abbey Press if I live outside the US?
In addition to the US,
we also ship to addresses in the US territories, Hawaii, Alaska,
Canada, Puerto Rico and Guam. All other countries may fax their order to 812-357-8379 with their freight forwarder information. Call customer service at
1-812-357-8220 for more information.
4. How can I check
on the status of my order?
E-mail our customer
service department at
service@abbeytrade.com , or call 1-812-357-8220 to recieve
information about your order.
5. Can I order from
your catalog online?
Yes. Just click on the
Quick Order icon and enter the product number. Please note that
because our inventory constantly cahnges to fill the needs of
our catalogs, we may not always offer every product we carry for
sale on the site. Products are offered while supplies last. See
our Terms & Use section for more information.
6. What information
is needed for a first-time order?
A credit application
and resale certificate form needs to be completed and returned
to our credit department before your order is processed. First
time orders may be prepaid or sent C.O.D. A customer must have
their credit approved before being billed on account according
to our Terms & Conditions.
7. How long will it
take to get my order?
Your order will be
precessed with 2 business days. Depending on your geographic
location, you should recieve your order within 3-5 business days
in the continental U.S.
8. How can I
receive your catalog?
To request a FREE
catalog, click here
and we''ll send you
the current edition.
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NEW Annual Catalog
Nurse Travel Mug
